Shipping Policy
At Ernie Zone Pickleball, we are committed to providing fast and reliable shipping for all orders. Please review our shipping policy below:
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1. Order Processing
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Orders are processed within 1-2 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking details once your order is shipped.
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2. Shipping Options & Delivery Time
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Standard Shipping: 3-7 business days (depending on location).
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Express Shipping: Available at checkout for faster delivery.
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Delivery times may vary due to carrier delays, weather conditions, or holidays.
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3. Shipping Costs
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Shipping fees are calculated at checkout based on your location and selected shipping method.
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Free shipping may be available for certain orders (check promotional offers).
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4. Lost, Delayed, or Damaged Shipments
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We are not responsible for delays caused by shipping carriers.
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If your package is lost or arrives damaged, contact us at [Your Email] within 48 hours for assistance.
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5. International Shipping
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We currently do not offer international shipping. If available, delivery times and fees vary by country.
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Customs duties and taxes (if applicable) are the buyer’s responsibility.
For any questions regarding your shipment, please contact rafyhernandez@caribeanpickleball.com
